Privacy Policy

Last updated: January 2026

1. Information We Collect

1.1 Account Information

When you sign up, we collect:

  • Name and email address
  • Company name
  • Phone number (for trial requests)
  • Payment information (processed by Stripe)
  • Service preferences (vertical, geography)

1.2 Usage Data

We automatically collect:

  • Log data (IP address, browser type, pages visited)
  • Service usage (leads delivered, sheet access)
  • Communication history (support emails)

2. How We Use Your Information

  • Service delivery: To provide and manage your subscription
  • Communication: To send service updates, billing notices, and support
  • Improvement: To analyze usage and improve our service
  • Legal compliance: To comply with applicable laws

3. Information Sharing

We share your information with:

  • Stripe: For payment processing
  • Google: For Google Sheets delivery
  • Service providers: Hosting, analytics, email delivery

We do NOT sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls. However, no system is 100% secure.

5. Data Retention

We retain your account data while your subscription is active and for up to 2 years after cancellation for legal and accounting purposes. You may request deletion at any time.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt out of marketing communications

7. Cookies

We use essential cookies for site functionality and optional analytics cookies to understand usage. You can disable non-essential cookies in your browser.

8. California Residents (CCPA)

California residents have additional rights under CCPA including the right to know what data we collect and the right to opt out of data sales. We do not sell personal information.

9. International Users

Our service is operated from the United States. If you access from outside the US, your data will be transferred to and processed in the US.

10. Children

Our service is not intended for individuals under 18. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this policy periodically. We will notify you of material changes via email or website notice.

12. Contact Us

For privacy-related questions or requests, contact us at privacy@floridaleads.com